Privacy Policy

In accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and Organic Law 3/2018 (LOPDGDD), users are informed of the following:

Data controller

Controller: Los Arcos del Laurel
Contact email: info@losarcosdellaurel.com

Personal data collected

Through this website, the following personal data may be collected:

  • Name and surname

  • Email address

  • Telephone number

  • Information necessary to manage reservations or inquiries

Purpose of data processing

Personal data is processed for the following purposes:

  • Responding to inquiries and contact requests

  • Managing accommodation reservations

  • Communications related to the stay or requested services

Personal data will not be used for unsolicited commercial communications.

Legal basis

The legal basis for data processing is:

  • The user’s consent

  • The execution of a contract or pre-contractual relationship (reservation request)

Data retention

Personal data will be retained only for as long as necessary to fulfill the purpose for which it was collected and to comply with legal obligations.

User rights

Users may exercise their rights of:

  • Access

  • Rectification

  • Erasure

  • Objection

  • Restriction of processing

  • Data portability

By submitting a written request to the contact email provided above.

Data security

Los Arcos del Laurel applies appropriate technical and organizational measures to ensure the security and confidentiality of personal data.